Termoflux

Termoflux Service

Service support available 24/7 — fast access to Termoflux technicians and our partner service network across Istria.

€4.99 per year

24/7 call centre + 0800 support included

The biggest problem isn't the breakdown

The biggest problem is who will come when something breaks — especially in high season or mid-business, when every hour without cooling or heating means lost money, guests and reputation.

Termoflux Service was built to eliminate exactly that risk: one number, known prices and a proven crew that actually shows up.

24/7call centre for reporting faults
0800 0024free support line
Istriaservice network coverage

What is Termoflux Service?

Termoflux Service is a simple service plan that gives you fast access to Termoflux technicians and our partner service network across Istria. For a yearly membership fee of €4.99 you become a registered customer: you get fault reporting, organisation of service interventions and access to trusted technical support.

The special benefit is the 24/7 call centre and 0800 support — you can report a fault or an emergency at any time: day, night, weekends or holidays.

What does membership give you?

  • 24/7 call centre for receiving reports
  • 0800 customer support line
  • Fault reporting by phone or online form
  • Organisation of the technician's visit
  • Access to Termoflux technicians and the partner service network
  • Clear prices before anyone is dispatched
  • Service support across Istria

Clear prices — no surprises

You know the terms before the technician sets off.

Membership

€4.99

per year, no hidden costs

24/7 call centre + 0800 support included

Get Termoflux Service

Intervention prices

Technician call-out
€70
Hourly rate
€100

Materials, spare parts and additional works are charged separately — based on actual needs and agreed with you.

Fair play — an important note

Termoflux Service is not a package of free repairs. Every intervention is charged according to the current price list.

What membership buys you is what matters most: a reliable channel for reporting faults, 24/7 support, organised servicing and access to a trusted service network.

How does it work?

1

Report the fault

Call 0800 0024 or fill in the online form — we are available 24/7, all year round.

2

We arrange the visit

We offer the earliest available slot. Many issues we solve right away, by phone or video call.

3

The technician fixes it

A trained Termoflux crew or a vetted partner arrives, with transparent billing according to the price list.

Who is Termoflux Service for?

Houses & flats

Peace of mind for your home — no last-minute hunting for a repairman.

Villas & rental apartments

A fast response is often the difference between a solved problem and an unhappy guest.

Property hosts

One number your guest or house manager can call while you are away.

Small business premises

Business continuity without downtime and improvisation.

Service or Protect?

Two levels of security — both with 24/7 support. Choose how much cover you want.

Termoflux Service

€4.99

per year

Termoflux Protect

€9.99

per month, billed annually

More cover

24/7 call centre + 0800 support
Fault reporting by phone or online
Organisation of the technician's visit
Technician call-out€70€50
Technician labour€100/h€80/h — from the annual allowance*
Annual service allowanceup to €600 per year
Initial waiting period30 days
Get ServiceGet Protect

* Up to the available annual allowance of €600, for approved service interventions. Unused allowance does not carry over to the next year.

In a world where everyone offers “service”, the difference is who answers — and who shows up.

Get Termoflux Service and have a number that always answers.